Hospitality - Food & Beverages (F&B)

"Serve Success: Elevate your F&B Skills with Expert Training in Restaurant and Bar Management - Impress Customers with Service Excellence!"

Language: ENGLISH, HINDI

Instructors: Just Learn

 

Description:

Hospitality - Food & Beverages (F&B) - Providing trainings on restaurant management and bar management and how to talk to the customers

Key Highlights:

  • Restaurant Management Training
  • Bar Management Techniques
  • Effective Customer Communication Strategies

What you will learn:

  • Restaurant Management
    Learn essential skills for successful restaurant operations and service.
  • Bar Management
    Master the art of overseeing bar functions, inventory control, and customer service.
  • Customer Interaction
    Develop communication techniques to provide outstanding customer experiences.

Course Curriculum

Chapter- 1 Restaurant
FB REST001 Taking Table Reservation (2:00)
FB REST002 Allocating Tables according to reservations
FB REST003 Aligning tables chairs and performing Mise en Scene (1:00)
FB REST004 Folding Napkins (4:00)
FB REST005 How to lay cutlery and crockery (3:00)
FB REST006 Greeting the guest
FB REST007 Seating the guest
FB REST008 Serving mineral water
FB REST009 Normal water service
FB REST010 Presenting menu
FB REST012 Taking food order (1:00)
FB REST013 Food pick up kitchen
FB REST014 Serving Appetizer
FB REST015 Service of soup
FB REST016 How to place main plate
FB REST017 Serving food order (2:00)
FB REST018 Clearing the table
FB REST019 Preparing and Serving fingerbowl
FB REST020 Crumbing the table
FB REST021 Taking desert order
FB REST022 How to serve Tea or Coffee (1:00)
FB REST023 Presenting and clearing checks
FB REST024 Clearing And Re-Setting Tables
FB REST025 Thanking the guest
FB REST026 Adjusting covers
FB REST027 Napkin service
FB REST028 Setting Buffet Breakfast (6:00)
FB REST030 Clearing the Buffet (4:00)
FB REST031 Setting up for lunch or dinner (4:00)
FB REST033 Laying a table cloth (1:00)
FB REST040 Stacking the side station (1:00)
Chapter- 2 Room Service
FB RS001 Arranging Trays and carts or trolley (1:00)
FB RS002 Setting up Service Trays and Trolley
FB RS003 Greet Caller- Order Taking
FB RS004 Order Taking and Reconfirming the order (4:00)
FB RS005 Picking Up Food Order
FB RS006 Order Checking procedure
FB RS007 Order Delivery to the Guestroom (1:00)
FB RS008 Serving Beverages
FB RS009 Serving Food (1:00)
FB RS010 Presenting and Clearing the Check
FB RS012 Removing Tray or Trolley - Room Clearance
FB RS013 Service Clearance - Check out room
FB RS014 FB Handling DND Rooms food order
Chapter- 3 General & Common Aspects
FB GCA002 Service Procedure (2:00)
FB GCA003 Service Sequence (1:00)
FB GCA004 Suggestions and upselling (1:00)
FB GCA005 Safety Procedures and Precautions (1:00)
FB GCA006 Assigning Duties
FB GCA009 How to behave and maintain during duty hours (1:00)
FB GCA010 Beverage service procedure (1:00)
FB GCA012 Code of conduct (3:00)
FB GCA024 How to polish and clean chinaware (1)
FB GCA024 How to polish and clean chinaware
FB GCA025 How to polish Glassware
FB GCA026 How to polish Silverware (1)
FB GCA026 How to polish Silverware
Chapter- 4 Learning about Bar and Beverage
FB BAR 001 Opening Outlet (1:00)
FB BAR 002 Bar opening cleaning procedures (1:00)
FB BAR 003 Equipment Cleaning Silverware
FB BAR 004 Equipment cleaning- Glassware
FB BAR 005 Setting up the bar display
FB BAR 006 Setting up Bar counter (1:00)
FB BAR 007 Preparing Garnishes
FB BAR 008 How to take Beverage Stock
FB BAR 009 Preparing and Serving Juices Shakes
FB BAR 010 Stacking a Side Station
FB BAR 011 How to arrange Glasses
FB BAR 012 How to Greet and Seat a guest
FB BAR 013 Taking drink order (1:00)
FB BAR 014 Serving a Drink
FB BAR 016 How to Prepare cocktail
FB BAR 018 How to pour and serve beer
FB BAR 019 How to Prepare cocktail
FB BAR 020 How to prepare Mocktail
FB BAR 021 Types of Glasses used in the bar

How to Use

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