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Hospital Front Desk Executive - Managing Patient Registrations and Hospital Office Operations

"Master the Art of Compassionate Care: Elevate Your Front Desk Skills in Patient Relations and More!"

Language: English & Telegu

Instructors: Just Learn

₹15000 66.67% OFF

₹4999 including GST

 

Description:

Learn how to effectively treat patients and their relatives at the front desk of a hospital with this comprehensive course on Front Desk Executive strategies.

Key Highlights:

  • Understanding patient needs
  • Enhancing communication skills
  • Dealing with difficult situations

What you will learn:

  • Treating patients with empathy
    Master the art of providing compassionate care to patients and their families.
  • Effective communication techniques
    Learn how to communicate clearly and effectively in stressful situations.
  • Handling difficult scenarios
    Develop strategies to manage challenging interactions with patients and their relatives.

Course Curriculum
Front Office Staff Curriculum
Session 1- Introduction/ Consent Reporting and Documentation
Introduction - Front Office Exective
Consent, Reporting and Documentation
Session 2 -Customer Service Excellence and Patient Satisfaction
Customer Excellence and Patient Satisfaction
Session 3- Medical Terminology
Medical Terminology
Session 4- Medical Terminology Part 2
Medical Terminology
Session 5- Greeting the Patients
Greeting the Patients
Greeting the Patients
Session 6- Planning and Organization of Work- Part 1
PLANNING AND ORGANISATION OF WORK
Session 6- Planning and Organization of Work- Part 1
Session 7- Customer Service
CUSTOMER SERVICE PDF
Session 7- Customer Service
Session 8- Personal Hygiene and Grooming
Personal Hygiene and Grooming
Session 8- Personal Hygiene and Grooming
Session 9- The Art of Communication
THE ART OF COMMUNICATION PDF
Session 9- The Art of Communication
Session 10- Email Etiquettes
Email Etiquettes PDF
Session 10- Email Etiquettes
Basics of Computer PDF
Session 11- Basics of Computer
Session 11- Basics of Computer
Session 12- BLS (Basic Life Support)
BLS PDF
Session 12- BLS (Basic Life Support)
Session 13- BLS (Basic Life Support) Part 2
BLS PDF
Session 13- BLS (Basic Life Support) Part 2
Session 14- Patient Rights and Responsibilities
Patients Right And Responsibilities PDF (2)
Session 14- Patient Rights and Responsibilities
Session 15- Infection and Prevention Control
Infection Prevention & Control
Session 15- Infection and Prevention Control
Session 15- Infection and Prevention Control
Session 16- Professional Workplace Culture
Professional Workplace Culture Employees PDF
Session 16- Professional Workplace Culture
Session 17- MS EXCEL
MS EXCEL PDF
Session 17- MS EXCEL
Session 18- MS Word
How to Use MS Word | Full Tutorial in Microsoft Word | MS Office Training Video
MS WORD PDF
Session 18- MS Word
Session 19- MS Word Part 2
Session 19- MS Word Part 2
Session 20- MS Word Part 3
Session 21- MS Word Part 4
Session 21- MS Word Part 4
Session 22- MS Excel Part 1
Session 22- MS Excel Part 1
Session 23- MS Excel Part 2
Session 23- MS Excel Part 2
Session 24- MS Excel Part 3
Session 24- MS Excel Part 3
MS EXCEL Part 3
Session 24- MS Excel Part 3
Session 25- MS Excel Part 4
MS Excel Part 4
Session 25- MS Excel Part 4
Session 26- MS Excel Part 5 Practical Revision
Front Office Revision Quiz
Session 27- Basic Structure of Human Body
BASIC STRUCTURE OF HUMAN BODY
Session 27- Basic Structure of Human Body
Session 28- Basic Structure of Human Body Practical Session
Session 28- Basic Structure of Human Body Practical Session
3d diagram of human body
Basic Structure of the Human Body
Basic Human Anatomy for Beginners
Anatomy and Physiology of Human Body
Session 29- Basic Structure of Human Body Part 2
BASIC STRUCTURE OF HUMAN BODY
Session 29- Basic Structure of Human Body Part 2
Session 30- Basic Structure of Human Body Part 2 Practical Session
Session 30- Basic Structure of Human Body Part 2 Practical Session
Main Functions Of Human Body Explained In Telugu
The Human Body | Facts About the Parts of the Human Body System
Session 31 General Theory Test
Front Office Weekly Quiz- Anatomy and Physiology
Session 32 Visible Symptoms of ILL Patients
VISIBLE SYMPTOMS AND SIGNS PDF
CONCUSSION, Causes, Signs and Symptoms, Diagnosis and Treatment.
8 Signs that You have Cancer
Session 32 Visible Symptoms of ILL Patients
Session 33 Cancer
CANCER
What Is Cancer | Cancer Causes, Types, Treatment
Session 33 Cancer
Session 34 Lung Cancer
LUNG CANCER PDF
Lung Cancer - Overview
Lung Cancer Staging Explained Clearly by MedCram.com
Session 34 Lung Cancer
Session 35 Lung Cancer Practical Session
Session 35 Lung Cancer Practical Session
LUNG CANCER Practical Session Summary
Lung Cancer | Pathophysiology and Nursing Interventions
Lung Cancer, Causes, Signs and Symptoms, Diagnosis and Treatment.
EARLY WARNING SIGNS of Lung Cancer | Spot Lung Cancer Early | Lung Cancer Screening- Doctors' Circle
Session 36 Breast Cancer
BREAST CANCER
Session 36 Breast Cancer
Session 37 Genereal Theory Test
Front Office Weekly Quiz-visible symptoms,Cancer,Lung cancer.
Session 38 Breast Cancer stages
Session 38 Breast Cancer stages
BREAST CANCER STAGES
Session 39 Breast Cancer diagnosis and treatment
Session 39 Breast Cancer Diagnosis and Treatment
BREAST CANCER DIAGNOSIS AND TREATMENT
Session 40-live practical session on breast cancer
Breast Cancer
Breast Pathology (Inflammatory vs. Benign vs. Malignant)
Session 41-LiveClass LEUKEMIA
LEUKEMIA
Session 42-Leukemia causes and risk factors
LEUKEMIA-Causes,riskfactors
FRONT DESK QUIZ-4
Session-43 General Theory Test
Session 44 live practical class leukemia
session 44 live practical class leukemia
Blood Cancer… Treatment Modalities | Sukhibhava | ETV Andhra Pradesh
Blood Cancer… is it Curable? | Health Tip | Sukhibhava | ETV AP
Dr.ETV - Blood Cancer - డాక్టర్ ఈటివీ
Session 45 cervical cancer
CERVICAL CANCER 1
CERVICAL CANCER-DIAGNOSIS ,TREATMENT
Session 46 practical cervical cancer
Cervix Cancer in Women | Sukhibhava | Full Episode | ETV Andhra Pradesh
What is Cervical Cancer ? | Cervical Cancer Causes, Diagnosis and Symptoms | Y5 Tv
Session 47 Theory liver cancer
liver cancer
Session 48 Live Theory Class Liver Cancer
LIVER CANCER-2
Session 49 General Theory Test
front desk quiz:5
Session 50 live Practical class on liver cancer
Session 50 live practical class on liver cancer
Liver Cancer | Sukhibhava | Full Episode | ETV Andhra Pradesh
Liver cirrhosis | Sukhibhava | ETV Andhra Pradesh
Session 51 live theory class oral cancer
ORAL CANCER 1
Session 52 live theory class on preventive heath care management
preventive health care
Session 53 practical live class preventive health care
Understanding the Role & Benefits of Preventive Health Care | Apollo Hospitals
Animated Video: Know Your Role in Preventing HAIs
session 53 practical live class preventive healthcare
Session 54 live theory class quality and accreadtion in healthcare
quality and accrediation in healthcare
Session 55-General Theory discussion
front desk quiz-6
Session 56 theory live class hospital/emergency borne infections
Hospital borne infections
Session 57 live practical class quality and safety in healthcare
The Six Dimensions of Healthcare Quality
What is quality of care?
Quality Improvement in Healthcare
Session 58 live parctical class cancer biology,blood types,bonemarrow transplantation
Why is it so hard to cure cancer? - Kyuson Yun
Animated Introduction to Cancer Biology (Full Documentary)
Why do blood types matter? - Natalie S. Hodge
Blood Cancer And Bone Marrow Transplant - Causes, Symptoms And Treatments | Health File | TV5 News
Session 59 live practical class medical terminology
100+ Common Medical Terms All English Learners Should Know | Learn Medical Vocabulary
Basic Medical Terminology in Telugu| #medicalcodingtraining #coding #terminology
session 60 live theory class goal setting
Goal_Setting
Session 61 general theory discussion
Session 62 live practical session goal setting
How To Set Goal | Why Goal Setting? | Venu Kalyan | Motivatinal Video in Telugu
Br Shafi || నీ Goal Setting ఇలా చేస్కో
సరైన DECISION తీసుకోవడం ఎలా||HOW TO TAKE RIGHT DECISION||TIME FOR GREATNESS TELUGU
session 63 live class ovarian cancer
Reasons & Treatment For Ovarian Cancer | Renova Soumya Cancer Center | V6 Good Health
Uterine fibroids and treatments | Sukhibhava | ETV Andhra Pradesh
session 64 live class on chemotherapy
Chemotherapy Treatments - Types, Uses, Side Effects | Yashoda Hospitals | Telugu News | TV5 News
Cancer Treatments and Common Difficulties | Sukhibhava | Full Episode | ETV AP
session 65-live theory class chemotheraphy
chemotheraphy
Session 66 general theory discussion
Session 67 live theory class blood grouping
blood grouping
session68 live practical class blood grouping and typing
Blood Groups in Telugu || బ్లడ్ గ్రూప్స్|| ఏ బ్లడ్ గ్రూప్ వారు ఎవరికి రక్త దానం చేయొచ్చు.
Blood Group Test = Procedure for Determination of Blood Group. ब्लड ग्रूप कैसे पता लगाते हैं
what determines baby's blood group during pregnancy #pregnancy
Session 69 live theory class nutrition and health
NUTRITION AND HEALTH
session 69 live video class nutrotion and health
NUTRITION IN HUMAN BEINGS
All About Balanced Diet in Telugu||Importance of Balanced Diet||For Weight loss||Brightideastelugu
What is healthy food | Which is healthy food | ఏది ఆరోగ్యకరమైన ఆహారం ? Eduscope videos in telugu
Session 70 live video class Anatomy and its terminology
Introduction to Anatomy and Terminology
GRAM STAINING .microbiology
Session 71 live class general theory discussion
Session 72 live class skeletal system of human
HUMAN SKELETAL SYSTEM
Session 73 live class on communication
Verbal Vs Non-verbal Communication: Difference between them with examples & comparison chart
Formal Vs Informal Communication: Difference between them with examples & types
communication skills లోని ఈ techniques తో పూర్తిగా మారిపోతారు|HOW TO OVERCOME SHYNESS
Session 74 live class on telephone etiquittes
Telephone Etiquette - With Telugu Explanation - Soft Skills
IMPORTANCE OF LISTENING explained in Telugu
SESSION 75 live class on hepatitis
What is Hepatitis | Dr. Rahul Agarwal | TeluguOne
World Hepatitis Day 2020: What is Hepatitis Disease - Types, Symptoms,& Prevention | ABN Telugu
Session 76 live class hepatitis a,b,c
Viral hepatitis (A, B, C, D, E) - causes, symptoms, diagnosis, treatment & pathology
Medical Animation: Living Donor Liver Transplant | Cincinnati Children's
Session 77 live class general theory discussion
Session 78 live class radio theraphy
Radiation Therapy: What Is Radiotherapy & Side Effects
What is cancer radiotherapy and how does it work? | Cancer Research UK
How radiotherapy works
session 79 live class dna and cell structure
DNA in Telugu | What is DNA in Telugu | DNA Explained with ENGLISH SUBTITLES
CELL BIOLOGY || Biology Telugu Medium
session 80 live class mankind formation
Mankind Rising - Where do Humans Come From
SESSION 81 LIVECLASS BREAST CANCER
BREAST CANCERPPT
Understanding Breast Cancer
Breast Cancer | Breast Biopsy | Nucleus Health
Breast Cancer Surgery
session 81live class breast cancer
Session 82 general theory discussion oral quiz
SESSION 83 LIVE CLASS prostate cancer
session 83 live class prostate cancer
Prostate Enlargement Causes, Symptoms & Treatment in Telugu | పౌరుష గ్రంధి వాపు సమస్యలు & చికిత్స
Early Detection of Prostate Cancer… | Sukhibhava | ETV Andhra Pradesh
Session 84 live class oral cancer review
session 84 live class oral cancer review
Aarogyamastu - Oral Cancer - ఆరోగ్యమస్తు - Full Episode
Oral Cancers And Treatment Options | Sukhibhava | ETV Andhra Pradesh
session 85 live class stomach cancer and its types
session 85 live class stomach cancer and its types
Colon Cancer and Prevention | Stomach Cancer | Health Tips in Telugu | DR M Suneetha | YOYO TV
session 86 live theory class stomach cancer
session 86 live theory class stomach cancer
gastric_carcinoma
Session 87 Theory Discussion
Session 87 Theory Discussion
Session 88 General Theory Test
Session 89 Grooming Practical Session
Session 89 Grooming Practical Session
20 Self Improvement Tips to Improve Your Personality
Personal Health Hygiene and Grooming
Grooming standards for Front office - Lessons for hotel employees from Hoteltutor
session 90 live class softskills
session 90 live class softskills
Soft_skills
session 91 live class practical soft skills
What Are Soft Skills? Top 8
Soft Skills - Presentation Skills
Session 92 live class general theory discussion
session 93 live practical class role play of communication
Session 94 live practical class on presentation skills- role play
Session 95 live class practical roleplay on email ,telephone etiquittes and grooming for men and women
Session 96 live class practical video patient responsibilities
Patient's RIGHTS AND RESPONSIBILITIES |పేషెంట్ హక్కులు | explained in telugu by Doctor genius?
Patient's Rights as per NABH with complete explanation by Sundeep Kaur॥patient's rights & education
Employees rights and responsibilities
Employees Responsibilities NABH
Session 97 live class practical video employees rights and responsibilites
SESSION 98 live class Planning and organisation of work
PLANNING AND ORGANISATION OF WORK
Management Process | Functions of Management process
session 99 live class youtube patient safety in healthcare
Improving patient safety, now more important than ever
session 100 live class basic computers theory
Basics of Computer PDF
session101 live class introduction to ms office
Introduction to MS Office
session 102 live class ms word
MS WORD
session 103 live class ms excel
MS EXCEL (1)
session 104 revision class
SESSION 105 REVISION CLASS
SESSION 106 REVISION CLASS
SESSION 107 REVISION CLASS
session 108 live revision class consent report documentation
SESSION 109 REVISION CLASS QUALITY IMPROVEMENT AND HOSPITAL CARE

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