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"Master the Art of Compassionate Care: Elevate Your Front Desk Skills in Patient Relations and More!"
Language: English & Telegu
Instructors: Just Learn
Description:
Learn how to effectively treat patients and their relatives at the front desk of a hospital with this comprehensive course on Front Desk Executive strategies.
Key Highlights:
What you will learn:
Front Office Staff Curriculum | |||
Session 1- Introduction/ Consent Reporting and Documentation 21/04/22 Live Class | |||
Introduction - Front Office Exective | |||
Consent, Reporting and Documentation | |||
Session 2 -Customer Service Excellence and Patient Satisfaction - 22/04/22 Live Class | |||
Customer Excellence and Patient Satisfaction | |||
Session 3- Medical Terminology 25/04/22 Live Class | |||
Medical Terminology | |||
Session 4- Medical Terminology Part 2 26/04/22 Live Class | |||
Medical Terminology | |||
Session 5- Greeting the Patients 27/04/22 Live Class 2PM-3PM | |||
Greeting the Patients | |||
Live Class- Greeting the Patients- 3PM-4PM 27/04/22 | |||
Session 6- Planning and Organization of Work- Part 1 28/04/22 Live Class 2PM-3PM | |||
PLANNING AND ORGANISATION OF WORK | |||
Session 6- Planning and Organization of Work- Part 1 28/04/22 Live Class 3:30PM-4:15PM | |||
Session 7- Customer Service 29/04/22 Live Class 2PM-3PM | |||
CUSTOMER SERVICE PDF | |||
Session 7- Customer Service 29/04/22 Live Class 3PM-4PM | |||
Session 8- Personal Hygiene and Grooming 30/04/22 Live Class 2PM-3PM | |||
Personal Hygiene and Grooming | |||
Session 8- Personal Hygiene and Grooming 30/04/22 Live Class 3PM-4PM | |||
Session 9- The Art of Communication 2/05/22 Live Class 2PM-3PM | |||
THE ART OF COMMUNICATION PDF | |||
Session 9- The Art of Communication 2/05/22 Live Class 3PM-4PM | |||
Session 10- Email Etiquettes 6/05/22 Live Class 2PM-3PM | |||
Email Etiquettes PDF | |||
Session 10- Email Etiquettes 6/05/22 Live Class 3PM-4PM | |||
Basics of Computer PDF | |||
Session 11- Basics of Computer 7/05/22 Live Class 2PM-3PM | |||
Session 11- Basics of Computer 7/05/22 Live Class 3PM-4PM | |||
Session 12- BLS (Basic Life Support) 10/05/22 Live Class 2PM-3PM | |||
BLS PDF | |||
Session 12- BLS (Basic Life Support) 10/05/22 Live Class 3:30PM-4:30PM | |||
Session 13- BLS (Basic Life Support) Part 2 11/05/22 Live Class 2PM-3PM | |||
BLS PDF | |||
Session 13- BLS (Basic Life Support) Part 2 11/05/22 Live Class 3PM-4PM | |||
Session 14- Patient Rights and Responsibilities 12/05/22 Live Class 2PM-3PM | |||
Patients Right And Responsibilities PDF (2) | |||
Session 14- Patient Rights and Responsibilities 12/05/22 Live Class 3PM-4PM | |||
Session 15- Infection and Prevention Control 14/05/22 Live Class 2:30PM-3:30PM | |||
Infection Prevention & Control | |||
Session 15- Infection and Prevention Control Live Class 14/05/22 3:30PM-4:30PM | |||
Session 15- Infection and Prevention Control Live Class 14/05/22 3:30PM-4:30PM | |||
Session 16- Professional Workplace Culture Live Class 16/05/22 2:00PM-3:00PM | |||
Professional Workplace Culture Employees PDF | |||
Session 16- Professional Workplace Culture Live Class 16/05/22 3:00PM-4:00PM | |||
Session 17- MS EXCEL Live Class 17/05/22 2:00PM-3:00PM | |||
MS EXCEL PDF | |||
Session 17- MS EXCEL Live Class 17/05/22 3:00PM-4:00PM | |||
Session 18- MS Word Live Class 18/05/22 2:00PM-3:00PM | |||
How to Use MS Word | Full Tutorial in Microsoft Word | MS Office Training Video | |||
MS WORD PDF | |||
Session 18- MS Word Live Class 18/05/22 3:00PM-4:00PM | |||
Session 19- MS Word Part 2 Live Class 20/05/22 2:00PM-3:00PM | |||
Session 19- MS Word Part 2 Live Class 20/05/22 3:00PM-4:00PM | |||
Session 20- MS Word Part 3 Live Class 21/05/22 2:30PM to 3:30PM | |||
Session 21- MS Word Part 4 Live Class 23/05/22 2PM to 3PM | |||
Session 21- MS Word Part 4 Live Class 23/05/22 3PM to 4PM | |||
Session 22- MS Excel Part 1 Live Class 24/05/22 2PM to 3PM | |||
Session 22- MS Excel Part 1 Live Class 24/05/22 3PM to 4PM | |||
Session 23- MS Excel Part 2 Live Class 25/05/22 2PM to 3PM | |||
Session 23- MS Excel Part 2 Live Class 25/05/22 3PM to 4PM | |||
Session 24- MS Excel Part 3 Live Class 26/05/22 2PM to 3PM | |||
Session 24- MS Excel Part 3 Live Class 26/05/22 2PM to 3PM Part Continued | |||
MS EXCEL Part 3 | |||
Session 24- MS Excel Part 3 Live Class 26/05/22 3PM to 4PM | |||
Session 25- MS Excel Part 4 Live Class 27/05/22 2PM to 3PM | |||
MS Excel Part 4 | |||
Session 25- MS Excel Part 4 Live Class 27/05/22 3PM to 4PM | |||
Session 26- MS Excel Part 5 Practical Revision Live Class 28/05/22 2:30PM -3:30PM | |||
Front Office Revision Quiz | |||
Session 27- Basic Structure of Human Body Live Class 30/05/22 2PM -3PM | |||
BASIC STRUCTURE OF HUMAN BODY | |||
Session 27- Basic Structure of Human Body Live Class 30/05/22 3PM -4PM | |||
Session 28- Basic Structure of Human Body Practical Session Live Class 31/05/22 2PM to 3PM | |||
Session 28- Basic Structure of Human Body Practical Session Live Class 31/05/22 3PM to 4PM | |||
3d diagram of human body | |||
Basic Structure of the Human Body | |||
Basic Human Anatomy for Beginners | |||
Anatomy and Physiology of Human Body | |||
Session 29- Basic Structure of Human Body Part 2 Live Class 1/06/22 2PM -3PM | |||
BASIC STRUCTURE OF HUMAN BODY | |||
Session 29- Basic Structure of Human Body Part 2 Live Class 1/06/22 3PM -4PM | |||
Session 30- Basic Structure of Human Body Part 2 Practical Session Live Class 2/06/22 2PM to 3PM | |||
Session 30- Basic Structure of Human Body Part 2 Practical Session Live Class 2/06/22 3PM to 4PM | |||
Main Functions Of Human Body Explained In Telugu | |||
The Human Body | Facts About the Parts of the Human Body System | |||
Session 31 General Theory Test Live Class 4/06/22 2:30PM-3:30PM | |||
Front Office Weekly Quiz- Anatomy and Physiology | |||
Session 32 Visible Symptoms of ILL Patients Live Class 6/06/22 2PM to 3PM | |||
VISIBLE SYMPTOMS AND SIGNS PDF | |||
CONCUSSION, Causes, Signs and Symptoms, Diagnosis and Treatment. | |||
8 Signs that You have Cancer | |||
Session 32 Visible Symptoms of ILL Patients Live Class 6/06/22 3PM to 4PM | |||
Session 33 Cancer live class 7/06/22 2PM to 3PM | |||
CANCER | |||
What Is Cancer | Cancer Causes, Types, Treatment | |||
Session 33 Cancer live class 7/06/22 3PM to 4PM | |||
Session 34 Lung Cancer live class 8/06/22 2PM to 3PM | |||
LUNG CANCER PDF | |||
Lung Cancer - Overview | |||
Lung Cancer Staging Explained Clearly by MedCram.com | |||
Session 34 Lung Cancer live class 8/06/22 3PM to 4PM | |||
Session 35 Lung Cancer Practical Session Live Class 9/06/22 2PM to 3PM | |||
Session 35 Lung Cancer Practical Session Live Class 9/06/22 3PM to 4PM | |||
LUNG CANCER Practical Session Summary | |||
Lung Cancer | Pathophysiology and Nursing Interventions | |||
Lung Cancer, Causes, Signs and Symptoms, Diagnosis and Treatment. | |||
EARLY WARNING SIGNS of Lung Cancer | Spot Lung Cancer Early | Lung Cancer Screening- Doctors' Circle | |||
Session 36 Breast Cancer Live Class 10/06/22 2PM to 3PM | |||
BREAST CANCER | |||
Session 36 Breast Cancer Live Class 10/06/22 3PM to 4PM | |||
Session 37 Genereal Theory Test live class 11/06/22 3:30pm to 4:30pm | |||
Front Office Weekly Quiz-visible symptoms,Cancer,Lung cancer. | |||
Session 38 Breast Cancer stages Live class 13/06/22 2pm to3pm | |||
Session 38 Breast Cancer stages Live Class 13/06/22 3pm to 4pm | |||
BREAST CANCER STAGES | |||
Session 39 Breast Cancer diagnosis and treatment live class 14/06/22 2:00pm - 3:00pm | |||
Session 39 Breast Cancer Diagnosis and Treatment Live Class 14/06/22 3:00pm - 4:00pm | |||
BREAST CANCER DIAGNOSIS AND TREATMENT | |||
Session 40-live practical session on breast cancer 15/06/22 2pm to 3pm | |||
Breast Cancer | |||
Breast Pathology (Inflammatory vs. Benign vs. Malignant) | |||
Session 41-LiveClass LEUKEMIA 16/06/22 2pm to 3pm | |||
LEUKEMIA | |||
Session 42-Leukemia causes and risk factors Live Class-17/06/22 2:30 pm to 3:30 pm | |||
LEUKEMIA-Causes,riskfactors | |||
FRONT DESK QUIZ-4 | |||
Session-43 General Theory Test Live Class 18/06/22 1:30 PM TO 2:30PM | |||
Session 44 live practical class leukemia 20/06/22 2:30 pm to 3:30 pm | |||
session 44 live practical class leukemia 20/06/22 3:30 pm to 4:30pm | |||
Blood Cancer… Treatment Modalities | Sukhibhava | 18th December 2020 | ETV Andhra Pradesh | |||
Blood Cancer… is it Curable? | Health Tip | Sukhibhava | 19th February 2021 | ETV AP | |||
Dr.ETV - Blood Cancer - 29th August 2016 - డాక్టర్ ఈటివీ | |||
Session 45 cervical cancer live class 21/06/22 2pm to 3pm | |||
CERVICAL CANCER 1 | |||
CERVICAL CANCER-DIAGNOSIS ,TREATMENT | |||
Session 46 practical live class cervical cancer 22/06/22 2:30to 4:00 pm | |||
Cervix Cancer in Women | Sukhibhava | 3rd December2017 | Full Episode | ETV Andhra Pradesh | |||
What is Cervical Cancer ? | Cervical Cancer Causes, Diagnosis and Symptoms | Y5 Tv | |||
Session 47 Theory Live class liver cancer 23/06/22 2:30 pm to3:30 pm | |||
liver cancer | |||
Session 48 Live Theory Class Liver Cancer 24/06/22 2:30 pm to 3:30 pm | |||
LIVER CANCER-2 | |||
Session 49 General Theory Test Live Class 25/06/22 2:30pm to3:30pm | |||
front desk quiz:5 | |||
Session 50 live Practical class on liver cancer 27/06/22 2:30 to 3:30 pm | |||
Session 50 live practical class on liver cancer 3:30 to 4:30pm | |||
Liver Cancer | Sukhibhava | 16th February 2020 | Full Episode | ETV Andhra Pradesh | |||
Liver cirrhosis | Sukhibhava | 3rd April 2018| ETV Andhra Pradesh | |||
Session 51 live theory class oral cancer 28/06/22 2:30 pm to 4:00 pm | |||
ORAL CANCER 1 | |||
Session 52 live theory class on preventive heath care management 29/06/22 2:30to 3:30pm | |||
preventive health care | |||
Session 53 practical live class preventive health care 30/06/22 2:30pm to 3:30pm | |||
Understanding the Role & Benefits of Preventive Health Care | Apollo Hospitals | |||
Animated Video: Know Your Role in Preventing HAIs | |||
session 53 practical live class preventive healthcare30/06/22 3:30pm to 4:30pm | |||
Session 54 live theory class quality and accreadtion in healthcare 01/07/22 2:30 pm to 4:00 pm | |||
quality and accrediation in healthcare | |||
Session 55-General Theory discussion live class 02/07/22 1:30 to 2:30 pm | |||
front desk quiz-6 | |||
Session 56 theory live class hospital/emergency borne infections 04/07/22 2:30pm to 4:00 pm | |||
Hospital borne infections | |||
Session 57 live practical class quality and safety in healthcare 05/07/22 2:30 pm to 4:00 pm | |||
The Six Dimensions of Healthcare Quality | |||
What is quality of care? | |||
Quality Improvement in Healthcare | |||
Session 58 live parctical class cancer biology,blood types,bonemarrow transplantation 06/07/22 2:30 to 4:00 pm | |||
Why is it so hard to cure cancer? - Kyuson Yun | |||
Animated Introduction to Cancer Biology (Full Documentary) | |||
Why do blood types matter? - Natalie S. Hodge | |||
Blood Cancer And Bone Marrow Transplant - Causes, Symptoms And Treatments | Health File | TV5 News | |||
Session 59 live practical class medical terminology 07/07/22 2:30 to 3:30 pm | |||
100+ Common Medical Terms All English Learners Should Know | Learn Medical Vocabulary | |||
Basic Medical Terminology in Telugu| #medicalcodingtraining #coding #terminology | |||
session 60 live theory class goal setting 08/07/22 2:30 to 3:30 pm | |||
Goal_Setting | |||
Session 61 general theory discussion live class on 09/07/22 2:30 to 3:30 pm | |||
Session 62 live practical session goal setting 11/07/22 2:30 to 3:30 | |||
How To Set Goal | Why Goal Setting? | Venu Kalyan | Motivatinal Video in Telugu | |||
Br Shafi || నీ Goal Setting ఇలా చేస్కో | |||
సరైన DECISION తీసుకోవడం ఎలా||HOW TO TAKE RIGHT DECISION||TIME FOR GREATNESS TELUGU | |||
session 63 live class ovarian cancer 12/07/22 2:30 to 3:30 pm | |||
Reasons & Treatment For Ovarian Cancer | Renova Soumya Cancer Center | V6 Good Health | |||
Uterine fibroids and treatments | Sukhibhava | 9th April 2021 | ETV Andhra Pradesh | |||
session 64 live class on chemotherapy 13/07/22 2:30 to 3:30 pm | |||
Chemotherapy Treatments - Types, Uses, Side Effects | Yashoda Hospitals | Telugu News | TV5 News | |||
Cancer Treatments and Common Difficulties | Sukhibhava | 11th August 2019 | Full Episode | ETV AP | |||
session 65-live theory class chemotheraphy 14/07/22 2:30 to 3:30 pm | |||
chemotheraphy | |||
Session 66 general theory discussion live class 16/07/22 12:30 to 1:30 pm | |||
Session 67 live theory class blood grouping 18/07/22 2:30 pm to3:30 pm | |||
blood grouping | |||
session68 live practical class blood grouping and typing 19/07/22 2:30 to 3:30 pm | |||
Blood Groups in Telugu || బ్లడ్ గ్రూప్స్|| ఏ బ్లడ్ గ్రూప్ వారు ఎవరికి రక్త దానం చేయొచ్చు. | |||
Blood Group Test = Procedure for Determination of Blood Group. ब्लड ग्रूप कैसे पता लगाते हैं | |||
what determines baby's blood group during pregnancy #pregnancy | |||
Session 69 live theory class nutrition and health 20/07/22 2:30 to 3:30 pm | |||
NUTRITION AND HEALTH | |||
session 69 live video class nutrotion and health 21/07/22 2:30 to 3:30 pm | |||
NUTRITION IN HUMAN BEINGS | |||
All About Balanced Diet in Telugu||Importance of Balanced Diet||For Weight loss||Brightideastelugu | |||
What is healthy food | Which is healthy food | ఏది ఆరోగ్యకరమైన ఆహారం ? Eduscope videos in telugu | |||
Session 70 live video class Anatomy and its terminology 22/07/22 2:30 to 3:30 pm | |||
Introduction to Anatomy and Terminology | |||
GRAM STAINING .microbiology | |||
Session 71 live class general theory discussion 23/07/22 2:30 to 3:30pm | |||
Session 72 live class skeletal system of human 25/07/22 2:30 to 3:30 pm | |||
HUMAN SKELETAL SYSTEM | |||
Session 73 live class on communication 26/07/22 2:30 to 3:30 pm | |||
Verbal Vs Non-verbal Communication: Difference between them with examples & comparison chart | |||
Formal Vs Informal Communication: Difference between them with examples & types | |||
communication skills లోని ఈ techniques తో పూర్తిగా మారిపోతారు|HOW TO OVERCOME SHYNESS | |||
Session 74 live class on telephone etiquittes 27/07/22 2:30 to 3:30 pm | |||
Telephone Etiquette - With Telugu Explanation - Soft Skills | |||
IMPORTANCE OF LISTENING explained in Telugu | |||
SESSION 75 live class on hepatitis 28/07/22 2:30 to pm to 3:30 pm | |||
What is Hepatitis | Dr. Rahul Agarwal | TeluguOne | |||
World Hepatitis Day 2020: What is Hepatitis Disease - Types, Symptoms,& Prevention | ABN Telugu | |||
Session 76 live class hepatitis a,b,c 29/07/22 2:30 pm to 3:30 pm | |||
Viral hepatitis (A, B, C, D, E) - causes, symptoms, diagnosis, treatment & pathology | |||
Medical Animation: Living Donor Liver Transplant | Cincinnati Children's | |||
Session 77 live class general theory discussion 30/07/22 1:00 pm to 2:00pm | |||
Session 78 live class radio theraphy 01/08/22 2:30 pm to3:30 pm | |||
Radiation Therapy: What Is Radiotherapy & Side Effects | |||
What is cancer radiotherapy and how does it work? | Cancer Research UK | |||
How radiotherapy works | |||
session 79 live class dna and cell structure 02/08/22 2:30 to 3:30 pm | |||
DNA in Telugu | What is DNA in Telugu | DNA Explained with ENGLISH SUBTITLES | |||
CELL BIOLOGY || Biology Telugu Medium | |||
session 80 live class mankind formation 03/07/22 2:30to 3:30 pm | |||
Mankind Rising - Where do Humans Come From | |||
SESSION 81 LIVECLASS BREAST CANCER 04/05/22 2:00 TO 3:00 PM | |||
BREAST CANCERPPT | |||
Understanding Breast Cancer | |||
Breast Cancer | Breast Biopsy | Nucleus Health | |||
Breast Cancer Surgery (2009) | |||
session 81live class breast cancer 04/08/22 3:00 to 4:00 pm | |||
Session 82 general theory discussion oral quiz 06/08/22 1:00 pm to 2:00 pm | |||
SESSION 83 LIVE CLASS prostate cancer 08/08/22 2:00 to 3:00 pm | |||
session 83 live class prostate cancer 08/08/22 3:00 to 4:00 pm | |||
Prostate Enlargement Causes, Symptoms & Treatment in Telugu | పౌరుష గ్రంధి వాపు సమస్యలు & చికిత్స | |||
Early Detection of Prostate Cancer… | Sukhibhava | 16th May 2017 | ETV Andhra Pradesh | |||
Session 84 live class oral cancer review 09/08/22 2:00 to 3:00pm | |||
session 84 live class oral cancer review 09/08/22 3:00 to 4:00 pm | |||
Aarogyamastu - Oral Cancer - 27th April 2016 - ఆరోగ్యమస్తు - Full Episode | |||
Oral Cancers And Treatment Options | Sukhibhava | 12th July 2021 | ETV Andhra Pradesh | |||
session 85 live class stomach cancer and its types 10/08/22 2:00 to3:00 pm | |||
session 85 live class stomach cancer and its types 10/08/22 3:00 to 4:00 pm | |||
Colon Cancer and Prevention | Stomach Cancer | Health Tips in Telugu | DR M Suneetha | YOYO TV | |||
session 86 live theory class stomach cancer 11/08/22 2:00 to 3:00 pm | |||
session 86 live theory class stomach cancer 11/08/22 3:00 to 4:00 pm | |||
gastric_carcinoma | |||
Session 87 Theory Discussion Live Class 12/8/2022 at 2:30pm - 3:00pm | |||
Session 87 Theory Discussion Live Class 12/8/2022 at 4:00pm - 4:30pm | |||
Session 88 General Theory Test Live Class 13/8/2022 at 2:30pm - 3:30pm | |||
Session 89 Grooming Practical Session Live Class 16/8/2022 at 2:30pm - 3:30pm | |||
Session 89 Grooming Practical Session Live Class 16/8/2022 at 3:30pm - 4:30pm | |||
20 Self Improvement Tips to Improve Your Personality | |||
Personal Health Hygiene and Grooming | |||
Grooming standards for Front office - Lessons for hotel employees from Hoteltutor | |||
session 90 live class softskills 17/08/22 2:00 to 3:00 pm | |||
session 90 live class softskills 17/08/22 3:00 to 4:00 pm | |||
Soft_skills | |||
session 91 live class practical soft skills 18/08/22 2:00 to 3:00 pm | |||
What Are Soft Skills? Top 8 | |||
Soft Skills - Presentation Skills | |||
Session 92 live class general theory discussion 20/08/22 1:00 to 2:00 pm | |||
session 93 live practical class role play of communication 22/08/22 2:00 to 3:00 pm | |||
Session 94 live practical class on presentation skills- role play 23/08/22 2:30 to 3:30 pm | |||
Session 95 live class practical roleplay on email ,telephone etiquittes and grooming for men and women 24/08/22 2:30 to 3:30 pm | |||
Session 96 live class practical video patient responsibilities 25/08/22 2:30 to 3:30 pm | |||
Patient's RIGHTS AND RESPONSIBILITIES |పేషెంట్ హక్కులు | explained in telugu by Doctor genius? | |||
Patient's Rights as per NABH with complete explanation by Sundeep Kaur॥patient's rights & education | |||
Employees rights and responsibilities | |||
Employees Responsibilities NABH | |||
Session 97 live class practical video employees rights and responsibilites 2:30 to3:30 pm | |||
SESSION 98 live class Planning and organisation of work 01/09/22 2:30 to 3:30 pm | |||
PLANNING AND ORGANISATION OF WORK | |||
Management Process | Functions of Management process | |||
session 99 live class youtube patient safety in healthcare 02/09/22 2:30 to 3:30 pm | |||
Improving patient safety, now more important than ever | |||
session 100 live class basic computers theory 07/09/22 2:30 to 3:30 pm | |||
Basics of Computer PDF | |||
session101 live class introduction to ms office 08/09/22 3:00 to 4:00 pm | |||
Introduction to MS Office | |||
session 102 live class ms word 09/09/22 2:30 to 3:30 pm | |||
MS WORD | |||
session 103 live class ms excel 10/09/22 2:30 to 3:30 pm | |||
MS EXCEL (1) | |||
session 104 revision class 13/09/22 3:00 to 4:00 pm | |||
SESSION 105 REVISION CLASS 14 Sep 2022 | |||
SESSION 106 REVISION CLASS 15/09/22 3:00 TO 4:00 PM | |||
SESSION 107 REVISION CLASS 16/09/22 3:00 TO 4:00PM | |||
session 108 live revision class consent report documentation 20/06/22 3:00 to 4:00 | |||
SESSION 109 REVISION CLASS QUALITY IMPROVEMENT AND HOSPITAL CARE 21/09/22 2:30 TO 3:30 PM |
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