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| Item Details | Price | ||
|---|---|---|---|
"Serve Success: Elevate your F&B Skills with Expert Training in Restaurant and Bar Management - Impress Customers with Service Excellence!"
Language: English
Instructors: Just Learn
Validity Period: 365 days
Why this course?
Hospitality - Food & Beverages (F&B) - Providing trainings on restaurant management and bar management and how to talk to the customers
Key Highlights:
What you will learn:
| Chapter- 1 Restaurant | |||
| REST001 Taking Table Reservation-animation | |||
| FB REST001 Taking Table Reservation | |||
| REST002 Allocating Tables according to reservations-animation | |||
| FB REST002 Allocating Tables according to reservations | |||
| REST003 Aligning tables, chairs and performing Mise en Scene-animation | |||
| FB REST003 Aligning tables chairs and performing Mise en Scene | |||
| REST004 Folding Napkins-animation | |||
| FB REST004 Folding Napkins | |||
| REST005 How to lay cutlery and crockery-animation | |||
| FB REST005 How to lay cutlery and crockery | |||
| REST006 Greeting the guest-animation | |||
| FB REST006 Greeting the guest | |||
| REST007 Seating the guest-animation | |||
| FB REST007 Seating the guest | |||
| REST008 Serving mineral water - animation | |||
| FB REST008 Serving mineral water | |||
| REST009 Normal water service - animation | |||
| FB REST009 Normal water service | |||
| REST010 Presenting menu -animation | |||
| FB REST010 Presenting menu | |||
| REST011 Offering Pre meals drinks - animation | |||
| REST012 Taking food order - animation | |||
| FB REST012 Taking food order | |||
| REST013 Food pick up kitchen-animation | |||
| FB REST013 Food pick up kitchen | |||
| REST014 Serving Appetizer - animation | |||
| FB REST014 Serving Appetizer | |||
| REST015 Service of soup -animation | |||
| FB REST015 Service of soup | |||
| REST016 How to place main plate - animation | |||
| FB REST016 How to place main plate | |||
| REST017 Serving food order - animation | |||
| FB REST017 Serving food order | |||
| REST018 Clearing the table - animation | |||
| FB REST018 Clearing the table | |||
| REST019 Preparing and Serving fingerbowl - animation | |||
| FB REST019 Preparing and Serving fingerbowl | |||
| REST020 Crumbing the table - animation | |||
| FB REST020 Crumbing the table | |||
| REST021 Taking desert order - animation | |||
| FB REST021 Taking desert order | |||
| REST022 How to serve Tea or Coffee-animation | |||
| FB REST022 How to serve Tea or Coffee | |||
| REST023 Presenting and clearing checks - animation | |||
| FB REST023 Presenting and clearing checks | |||
| REST024 Clearing And Re-Setting Tables - animation | |||
| FB REST024 Clearing And Re-Setting Tables | |||
| REST025 Thanking the guest - animation | |||
| FB REST025 Thanking the guest | |||
| REST026 Adjusting covers - animation | |||
| FB REST026 Adjusting covers | |||
| REST027 Napkin service - animation | |||
| FB REST027 Napkin service | |||
| REST028 Setting Buffet Breakfast - animation | |||
| FB REST028 Setting Buffet Breakfast | |||
| REST029 Breakfast Buffet food pick up-animation | |||
| REST030 Clearing the Buffet - animation | |||
| FB REST030 Clearing the Buffet | |||
| REST031 Setting up for lunch or dinner-animation | |||
| FB REST031 Setting up for lunch or dinner | |||
| REST032 Sugar bowl setup - animation | |||
| REST033 Laying a table cloth-animation | |||
| FB REST033 Laying a table cloth | |||
| REST034 How to Handle if food spill on the guest - animation | |||
| REST035 How to Handle single guest - animation | |||
| REST036 Changing glassware as per guest request - animation | |||
| REST037 Handling special checks Void,NC,Fast Check out - animation | |||
| REST038 Checking room numbers of in house guests-animation | |||
| REST039 Handling cutlery dropped by guests-animation | |||
| REST040 Stacking the side station - animation | |||
| FB REST040 Stacking the side station | |||
| REST041 How to handle guest needs-animation | |||
| REST042 What to do if a guest has a special request-animation | |||
| REST043 Handling negative feedback-animation | |||
| REST044 Checking operational equipment-animation | |||
| REST045 Linen Exchange-animation | |||
| REST046 Weekly Inventory-animation | |||
| REST047 Briefing of shift-animation | |||
| REST048 Shift Hand Over -animation | |||
| REST049 Maintaining a logbook-animation | |||
| REST050 Cleaning Procedure in the night-animation | |||
| REST051 Closing the outlet-animation | |||
| Chapter- 2 Room Service | |||
| RS001 Arranging Trays and carts or trolley-animation | |||
| FB RS001 Arranging Trays and carts or trolley | |||
| RS002 Setting up Service Trays and Trolley-animation | |||
| FB RS002 Setting up Service Trays and Trolley | |||
| RS003 Greet Caller- Order Taking - animation | |||
| FB RS003 Greet Caller- Order Taking | |||
| RS004 Order Taking and Reconfirming the order-animation | |||
| FB RS004 Order Taking and Reconfirming the order | |||
| RS005 Picking Up Food Order - animation | |||
| FB RS005 Picking Up Food Order | |||
| RS006 Order Checking procedure - animation | |||
| FB RS006 Order Checking procedure | |||
| RS007 Order Delivery to the Guestroom - animation | |||
| FB RS007 Order Delivery to the Guestroom | |||
| RS008 Serving Beverages - animation | |||
| FB RS008 Serving Beverages | |||
| RS009 Serving Food -animation | |||
| FB RS009 Serving Food | |||
| RS010 Presenting and Clearing the Check - animation | |||
| FB RS010 Presenting and Clearing the Check | |||
| RS011 Checking Guest Satisfaction - animation | |||
| RS012 Removing Tray or Trolley - Room Clearance -animation | |||
| FB RS012 Removing Tray or Trolley - Room Clearance | |||
| RS013 Service Clearance - Check out room-animation | |||
| FB RS013 Service Clearance - Check out room | |||
| RS014 F&B Handling DND Rooms food order -animation | |||
| FB RS014 FB Handling DND Rooms food order | |||
| RS015 Placing Amenities guest room-animation | |||
| RS016 Maintaining the steward card and control sheet-animation | |||
| Chapter- 3 General & Common Aspects | |||
| GCA001 How to maintain personal Hygiene-video | |||
| FB GCA002 Service Procedure | |||
| FB GCA003 Service Sequence | |||
| FB GCA004 Suggestions and upselling | |||
| FB GCA005 Safety Procedures and Precautions | |||
| FB GCA006 Assigning Duties | |||
| GCA007 Communicating with other outlets - animation | |||
| GCA008 How to take care of working area - animation | |||
| FB GCA009 How to behave and maintain during duty hours | |||
| FB GCA010 Beverage service procedure | |||
| GCA011 Receiving Stock - animation | |||
| FB GCA012 Code of conduct | |||
| GCA014 Maintaining Guest History - animation | |||
| GCA015 Stacking Trays - animation | |||
| GCA016 Pre-service Checklist - animation | |||
| GCA017 Handling Breakage - animation | |||
| GCA018 Complementary F&B Items - animation | |||
| GCA019 How to handle F&B linen -animation | |||
| GCA020 How to handle if a guest request a Discount -animation | |||
| GCA021 Handling complimentary or a group meal voucher - animation | |||
| GCA022 Inspecting Outlet Conditions - animation | |||
| GCA023 Monitor Service Standards - animation | |||
| FB GCA024 How to polish and clean chinaware (1) | |||
| FB GCA024 How to polish and clean chinaware | |||
| GCA025 How to polish Glassware - animation | |||
| FB GCA025 How to polish Glassware | |||
| GCA026 How to polish Silverware-animation | |||
| FB GCA026 How to polish Silverware | |||
| GCA027 How to avoid food wastage-animation | |||
| GCA028 Coordination with kitchen-animation | |||
| GCA029 Cost Control procedures-animation | |||
| GCA030 Alcohol Beverage Service procedure-animation | |||
| Chapter- 4 Learning about Bar and Beverage | |||
| BAR001 Opening Outlet - animation | |||
| FB BAR 001 Opening Outlet | |||
| BAR002 Bar opening cleaning procedures-animation | |||
| FB BAR 002 Bar opening cleaning procedures | |||
| BAR003 Equipment Cleaning Silverware-animation | |||
| FB BAR 003 Equipment Cleaning Silverware | |||
| BAR004 Equipment cleaning- Glassware - animation | |||
| FB BAR 004 Equipment cleaning- Glassware | |||
| BAR005 Setting up the bar display-animation | |||
| FB BAR 005 Setting up the bar display | |||
| BAR006 Setting up Bar counter-animation | |||
| FB BAR 006 Setting up Bar counter | |||
| BAR007 Preparing Garnishes-animation | |||
| BAR008 How to take Beverage Stock - animation | |||
| FB BAR 008 How to take Beverage Stock | |||
| BAR009 Preparing and Serving Juices & Shakes -animation | |||
| FB BAR 009 Preparing and Serving Juices Shakes | |||
| BAR010 Stacking a Side Station - animation | |||
| FB BAR 010 Stacking a Side Station | |||
| BAR011 How to arrange Glasses-animation | |||
| FB BAR 011 How to arrange Glasses | |||
| BAR012 How to Greet and Seat a guest - animation | |||
| FB BAR 012 How to Greet and Seat a guest | |||
| BAR013 Taking drink order - animation | |||
| FB BAR 013 Taking drink order | |||
| FB BAR 014 Serving a Drink | |||
| BAR015 How to Carry a Tray - animation | |||
| BAR015 How to Prepare cocktail -animation | |||
| FB BAR 016 How to Prepare cocktail | |||
| BAR016 How to Serve a Bottle of Wine -animation | |||
| BAR017 How to pour and serve beer -animation | |||
| FB BAR 017 How to pour and serve beer | |||
| BAR018 How to Prepare cocktail -animation | |||
| FB BAR 018 How to Prepare cocktail | |||
| BAR019 How to prepare Mocktail -animation | |||
| FB BAR 20 How to prepare Mocktail | |||
| BAR021 Types of Glasses used in the bar -animation | |||
| FB BAR 21 Types of Glasses used in the bar | |||
| BAR022 How to check shot glass-animation | |||
| BAR023 How to maintain the bar-animation | |||
| BAR024 Handling Intoxicated Guest-animation | |||
| BAR025 Closing Outlet duties-animation | |||
| BAR025 Closing Outlet duties-videos | |||
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